TW: I talk about dark days of my life as an entrepreneur. I talk about things that may be construed as triggering, depressing and of mental health challenges. PLEAES PLEASE PLEASE do not read if these things affect you.
Here’s a secret.
If you want to derail me and my life, all you need to do is talk to me in an impolite, rude or condescending tone.
Let’s park this. I will come back to this.
Now, another secret.
More like a confession really.
The last few days at work haven’t been the best. Dont think people who work with me or know me apart from work would’ve spotted it. Or may be they would’ve. I don’t know. The point is, all I do is work. My life starts and ends with work. I wake up, work, eat, work, nowadays try to catch the sunset (see this reel that I posted today), work, sleep and repeat.
What I do may not be meaningful in the grand scheme of things but it gives meaning to my life. It probably helps anchor the lives of a few other people as well (but I am not sure). So when I don’t have great days, it affects me and my raison d être and I don’t know what to do about it. Most people have a family to go back to. I have a Rubik’s Cube. That too I crammed the solution to and I have since forgotten. So, all I end up doing is closeting my emotions on my echochamber (on my Roam) or writing cryptic posts on my blog (or twitter) or eating crap (Dal Makhani mmmm).
This time, today, I choose to do none of these. I am going to put it out. On my blog. Here. After all, I chose to live in public and live more authentic this year.
Now, why’s that I haven’t had great days at work?
Simple. Go back to the line I opened this piece with.
“…talk to me in an impolite, rude or condescending tone.”
In the last week, almost EACH of my clients has spoken to me (or my team) in a tone that’s not the best or polite. And
today yesterday, a friend who’s also a client spoke to me like never before. That was probably the last straw that made me think this much and all.
Of course, he can’t be wrong, he’s almost never wrong. He knows more than me and all that. And as a result, things in my head have spiralled down an abyss. You know, like Alice fell down that Rabbit hole?
And I know that I am not bouncing back to my A game anytime soon. I take time. Of course, I will fake it and the world will continue to see me functioning as I do on other days – reliable, high-functioning, in a hurry, high on energy, dreamy-eyed, lost and other such things. As I write this, its 8:30 AM, I am at a Starbucks 20 KMs away from home, sitting on a table facing the wall with my back as straight as I can stretch to. Someone looking at me would see a old man going at it!
To be able to find my groove, I would need to find peace over the next few days. Not inner. Am ok on that front. But the outer one. Like you know, get my space. Since the last relationship went sour, I’ve become this loner who likes to have his space and his freedom.
So, I don’t know how I’d find my outer peace.
I would also want to get a closure on the reason for this. I mean would could’ve gone so wrong at so many places that we have so much trass from all sides? I am unable to understand why do these people, all from different industries, and different parts of the country chose to speak with us like that. Nothing is broken at any of these clients. We may not deliver award-winning work but we are reliable as fuck. Plus, we at C4E work really hard to ensure that we deliver more value than what we promise, often at our cost. You know, underpromise and overdeliver. To each of my clients.
And this has been hardwired in the heads and hearts of each person that agrees to work with C4E. That we would overdeliver come what may. Money is never important. We could lose money on projects (I’ve often done that). I would beg, borrow, and steal to keep the kitchen going. I’ve done that in the past. I would do it again if I had to. I’ve kept my team lean. I dont pay them as much as I want to. All to preserve sanity and not go beyond our aukaat (while taking shots beyond that).
Wait. Before I digress. So, the funny part is, ALL our clients know this. Each of them. And they see it. And yet they tend to talk to us in a tone unwelcome, uncalled for and unneeded. I know they dont know that am soy and snowflake and easily hurt and their simple act of trying to push me to do more would derail me. I think I am still ok but I can’t imagine how my team feels!
But then, why be impolite? Why be condescending? Why be rude?
Maybe, a large part of this sadness and disappointment is my expectation from life and people itself. Maybe I am too simplistic (and wrong) in believing that people don’t have egos. Maybe people at the core are bitchy and mean for no reason. Maybe people love playing power games. Maybe people like to just poke with harmony and see what comes out of it. What if Joker was right all this while? PS: Even if they are wired differently, I will continue to chart my path. If I had to go live in a village where costs are low, I would. I would retire in Goa or in the hills where at least I can breathe free!
The other part could be that my approach to life could be unsettling for the world at large and they can’t understand it. I am trying to build a utopian world where everyone is kind to each other, everyone is engaged, everyone is chasing meaning (and not vanity goals), everyone sees magical possibilities. Where its one for all and all for one. Where I exist because we exist. But maybe everyone is hardwired into creating kalesh for kalesh’s sake? PS: Dont think this is the case though. I know people are really really good. I really believe that people do create magic.
I’ve been thinking about this for the last few days now and I am at my wit’s end. So, I kinda give up on trying to find the reason or answer. All I know is that I will chase my utopia till I can.
Truth be told, I am often flexible on morals. I like the idea of doing whatever it takes to build a life I want to live. No, I am not talking about doing illegal things. But I am ok to bend a few rules if I have to. As long as I am not taking away from someone more deserving. I sometimes feel I were a tad evil – I would’ve done so much better! If I could sell my soul, I would probably be rich enough already to pay myself well and pay my people well. But then I get back to my thought about trying to build a long-term, sustainable, boring business that everyone tapdances to work on an everyday basis.
The other part is these lingering thoughts about the challenges of running a service business in the market that we are in. We work hard to make other people’s dreams come true and in exchange, we get to make just enough to be happy about. Some days we make more than what we need but most days we merely get by. Luckily we are at a good place – on any given day, most of our clients are great companies, folks and all. They pay us ok money. We are challenged enough. All is well. But then when there are days like the last few and especially yesterday, I start questioning what we do.
The last bit is, maybe this is the trigger to push harder on my attempts to build a business that does not rely on just a few people or companies. Maybe build something that has hundreds of customers spread across geographies. Maybe I need to rethink how I work and slowly move on to a product business or something. I don’t know yet. My head’s in a soup. You can see. Lol.
Anyhow. Long rant is over. The point is, when someone speaks to me in a tone or a manner that is not kind or polite, in my head, all hell breaks loose. I spiral down and this is where I am at right now.
Of course, I will be back. I am strong like that. Vanita calls me a survivor. I survived COVID-19. I survived people cheating on me. I have survived so far. And I shall. Maybe i’d get a tee that says, “I am a survivor” :D. Lol!
Ok, more later. Thanks for reading (if you did). And yes, all is well. My back is still straight. I am still surrounded by a team that will move the mountains for me and for our clients. And we would continue to give our heart, head and soul for the work we do.
Oh, if you are reading this and you want to hire a great team to work with you – look us up 🙂